FAQ's

Personal Training

Q) What services do you offer?

A) We offer 1:1 and group training Wellsprings Leisure Centre, Taunton, but home/outdoor sessions can also be arranged. We also offer online training packages. All packages will be tailored to the needs of the clients and you will receive a bespoke plan suited to your goals.
To find our more information, head to www.applebeesfitness.co.uk/personaltraining

Q) How much is it?

A) We have a number of packages to suit your needs, starting from £35 per hour for a Health MOT and discounted rates are available for block bookings. Please note, travel fees for home sessions will apply. Please head to www.applebeesfitness.co.uk/personaltraining to find out more information.

Q) Can I train with a friend?

A) Yes of course! Training with a friend can be from as little as £10 extra per session.

Q) I have a variety of health issues, can you help me?

A) At Applebees Fitness, all of our trainers have a high level of understanding of various medical conditions and can easily adapt training sessions to suit your individual needs. We firmly believe that everyone can be helped to get fitter and we will do out best to develop a plan with you.

Q) I'm not a member of a gym, is that ok?

A) Yes, we offer home/park sessions to suit your needs. Please note that these sessions may incur a travel charge. You can pay as you go at Wellsprings Leisure Centre and can use the facilities for as little as £6 per session.

Q) I'm pregnant/I've just had a baby, are you able to help me?

A) Yes, Ben has a Level 3 qualification in Adapting Exercises and Nutrition for AnteNatal and PostNatal clients and would be more than happy to offer you a tailored plan to suit your needs, in a safe and controlled environment to protect you and the baby.


Classes

Q) What classes do you offer?

A) We have a classes available on Monday-Thursday. Please view our most up to date timetable at www.applebeesfitness.co.uk/classtimetable

Q)Can I just turn up?

A) We recommend you to register through our website first at  www.applebeesfitness.co.uk/free-trial as you will need to sign our PARQ (physical activity readiness questionnaire) before you can partake in the class. This can be completed online once you have registered. However, if you are unable to register online, please simply email  [email protected] to let us know you are coming as we wouldnt want you to miss out! Please make sure to turn up 10mins before the class so you are able to read and sign our parq form before the class starts.

Q) Can I pay as I go?

A) Yes of course! Classes are £7 per session on a pay as you go rate. You can simply book in viawww.applebeesfitness.co.uk/bookingsby selecting the class you wish to attend or by choosing '1 x Pay As You Go class' at  www.applebeesfitness.co.uk/memberships. Please note, you will need to have registered your bank details for payment.

Q) It is asking me for a direct debit, I don't want to set up a direct debit?

A) The direct debit references your agreement with your bank and our processor (gocardless) to allow funds to be withdrawn and this does not set up a recurring payment. The system will ask you to put in your bank details, however payment will only be taken for the membership option that you have selected. If you are paying as you go, you will only be charged for each class that you book.

Q) How much is it?

A) You can PAYG for as little as £7 per session, however if you are attending weekly we offer direct debits to save you money. To attend one class per week, the membership fee is £25 per month or works out at just £6.25 per class and for unlimited classes per week, payment is just £42 per month or works out at just £3.50 for 3 classes a week!

Q) I am not going be able to make classes for a couple of weeks, what can I do?

A) If you have a membership and can't attend a class, you can always roll this over to the following week. If you are away for a longer period of time, please get in touch ( [email protected]) and we will happily put your membership on hold. 

Q) Will I be signing into a contract?

A) No, there are no joining fees and you are free to cancel your membership at any time. Please note, to stop the following months direct debit, please cancel with 7 days notice.

Q) Will I always have a space at the classes?

A) Yes, at Applebees Fitness we only sell enough memberships for the amount of spaces that we have. If you have a membership, you are able to set up a recurring booking to reserve your space. If you can't that class, you can simply remove yourself from the class.

Q) Where are the classes based?

A) Classes are based at COACH, French Weir, Taunton and at Wellington Cricket club. When you register for a class, you will be sent a confirmation email with directions on where to go and the door code to access the studio.

Q) Is everyone really fit? I'm worried that I'll be rubbish!

A) We have a variety of clients, ageing from 16-65 all at different levels of strength and fitness. Your exercises will be adapted by your instructor to suit your current level and progress it as you get fitter and stronger.

Q) How old do you have to be to come along?

A) You must be 16 to attend our classes. However you are able to attend with a parent/guardian from the age of 14.

Q) Can I try the classes first before I sign up?

A) Of course! We offer a free week trial to anyone who is looking to join us! To claim your free week, head to  www.applebeesfitness.co.uk/joinourcommunity and create an account. This will automatically allow you to register for classes for 1 week for free. 

Q) I don't have any childcare, can my children come along?

A) Unfortunately we are not able to cater for children.

Technical issues

Q) When I registered, it didn't load and there was a blank screen?

A) Sorry about this technical issue, please simply reload the tab or reopen the page. Your details should have been saved.

Q) I registered for a free week, but didn't turn up, can I still try your classes again before I sign up?

A) Yes, please simply email  [email protected] and let us know which class you were trying to attend and we will get you booked back in.

Q) I have tried to register but it is trying to charge me, I thought I could have a free trial class?

A) You can! For some reason your free week membership wasn't added to your account when you registered. Please simply go to www.applebeesfitness.co.uk/memberships and register for your complimentary class membership. You will then be able to book in for your free trial over the next week. 

Q)I am trying to view and input my details on your website on my phone, but your website isn't responding very well?

A) Sorry about this, our website doesn't always respond as smoothly on some mobile phones and browsers. When looking to register please simply click the 'use mobile version' or alternatively goto our direct booking system site at https://goteamup.com/p/853349-applebees-fitness/